Refund Policy


What if I'm not happy with my purchase?

RedMaplePrint's Satisfaction guarantee allows you to shop with confidence. If you aren't 100% satisfied, contact us. We'll do everything we can to make it right.

Please refer to our Terms & Conditions


9.4. RedMaplePrints’s Satisfaction Guarantee is valid for 05 years following your purchase. If you request a refund, the time it takes for your refund to arrive may depend on your bank. In most cases, you should receive your refund within 30 days. Certain circumstances are beyond RedMaplePrints's control and may not be covered by the Satisfaction Guarantee. Please note that we cannot be responsible for: spelling, punctuation or grammatical errors made by the customer, inferior quality or low-resolution of uploaded images, design errors introduced by the customer in the Product or Design creation process, errors in user-selected options such as choice of finish, quantity or product type, and damage to the products arising after delivery to the customer. Please preview your designs carefully and correct any mistakes prior to placing your order. RedMaplePrints does not proof documents created by its customers prior to processing.